(Slot cards) optimal word is REGULARs PLAYERS who go weekly. So you get to know those regulars who play with there cards and win. There is a group of us who play on and around the same bank of slot machine, in Rio, crown room and 360 room. This isn’t a one day trip attraction review response - this is an overall assessment of a casino that has there regular players who win major jackpot/hand pays on every single visit. I plan to share pictures n videos to demonstrate my casino experience. Second, they have a very horrible pattern of poor customer service in all areas, horrifically tight slot machines and the fast food restaurants that make you terribly sick. They are a pattern of my gambling experience at Winstar. For the past year, I’ve been gathering my data, because I wanted to be certain that these situations were not random bad experiences, they’re not. I pushed to get to the ELITE status for all the purported COMPs n the luxuries to lock my machine when necessary, to get a break to eat. First of all, I’m an Winstar Elite player. Sorry for the horrible typos in my last posting.